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Impact Pickleball terms of Service

Last Updated: 21/2/2023

1. Processing Time

Orders are generally processed and shipped within 3 business days from the date of purchase. Processing time may vary based on product availability and order volume. You will receive a confirmation email once your order has been shipped.

2. Shipping Methods and Delivery Time

We offer several shipping options to meet your needs. Shipping methods include standard, expedited, and express shipping. Delivery times vary depending on the selected shipping method and your location. Estimated delivery times will be provided during the checkout process.

3. Shipping Costs

Shipping costs are calculated based on the weight or price of your order, the shipping method selected, and your delivery address. You can view the shipping costs during the checkout process before completing your purchase.

4. International Shipping

We offer international shipping to select countries. International shipping costs and delivery times vary depending on the destination. Import duties, taxes, and customs fees may apply and are the responsibility of the recipient.

5. Order Tracking

Once your order has been shipped, a tracking number will be provided via email. You can track the status of your order by using the provided tracking number on our website or the carrier's website.

6. Shipping Address

Customers are responsible for providing accurate and complete shipping addresses. Impact Pickleball is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. Please double-check your shipping address before completing your purchase.

7. Undeliverable Packages

If a package is deemed undeliverable due to an incorrect address or other issues, the customer will be responsible for any additional shipping costs to resend the package.

8. Delays and Disruptions

Impact Pickleball is not responsible for delays or disruptions in shipping caused by weather conditions, natural disasters, carrier issues, or other unforeseen circumstances. We will make every effort to inform customers of any significant delays.

9. Returns Due to Non-Delivery

If a package is returned to us due to non-delivery or an incorrect address, the customer may be responsible for the cost of re-shipping the order.

10. Contact Information

For any questions or concerns regarding our Shipping Policy, please contact us at

Thank you for choosing Impact Pickleball. Enjoy your pickleball products!

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