Last Updated: 12/2/2023
At Impact Pickleball, your satisfaction is our priority. Please carefully review our Return Policy before making a purchase.
We regret to inform you that we do not accept returns on products, including pickleball paddles, unless explicitly stated otherwise.
2. Paddle Defects and Warranty
For pickleball paddles, any defects or issues should be handled directly through the appropriate manufacturer as outlined on our Warranty Page. We highly recommend that you register your paddle with the manufacturer per their instructions to ensure proper handling of warranty claims.
3. Warranty Page
Please visit our Warranty Page here for detailed information on how to register your pickleball paddle and understand the warranty process provided by the manufacturer.
4. Contact Information
If you encounter any issues or have questions about your pickleball paddle, please reach out to the manufacturer's customer service using the contact information provided on their website or as specified in your paddle's documentation.
5. Damaged or Incorrect Items
In the rare event that you receive a damaged or incorrect item, please contact us within 3 days of receiving your order at firstname.lastname@example.org with your order number and clear images of the damaged or incorrect item. We will work with you to resolve the issue promptly.
6. Contact Us
For any other inquiries or concerns, please feel free to contact us at email@example.com. We are here to assist you and ensure your pickleball experience is enjoyable.
Thank you for choosing Impact Pickleball.